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Aspect Uniphi Connect - When on call, uniphi connect automatically placing my call on hold
IndianaSkinny is correct. Check your voicepath, we ran into an issue where remote agents were doing 10 digit dialing which was routed to our LD switch. After 3hrs the voice path would drop, the agent would have to answer the phone within a few seconds. Also, it might be worth it to check the...- TJMTELECOM
- Post #3
- Forum: Aspect contact/call center solutions
