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Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
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Transfer Call Straight to Voicemail
An other way of doing it to use an automated attendant in Audix. To do this you need to complete the following steps: 1) Create a fake station on the Definity with a coverpath to voicemail. The number of the station is the number you're gonna use to transfer people to voicemail. 2) Create a...- DPolak
- Post #3
- Forum: Avaya: CM/Aura (Definity)
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coverage won't stop
An other way of fooling the system is using vectoring. I don't know if you have the option available. Anyway, if you create a VDN with a vector and just make a route to extension 2001 and put that VDN in the coverage path of extension 2000 it will follow 2001's coverage path and will end up in...- DPolak
- Post #16
- Forum: Avaya: CM/Aura (Definity)
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Message Manager
An other nice app in Message Manager is Faxing (if you have the feature enabled within Audix). You can use a fax-printer-driver to fax documents from any Windows application.- DPolak
- Post #3
- Forum: Avaya: CM/Aura (Definity)
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Audix sending email
I have to add something to it: Audix won't send you an e-mail but will alow you to use the pop3 standard to retreive an e-mail from the pop3 server within Audix (Intuity Internet Messaging Feature). This means that the client software (e.g. Outlook) must be able to retreive messages. If your...- DPolak
- Post #3
- Forum: Avaya: CM/Aura (Definity)
