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Hi Debbie, Yip, it was the drive causing our problem. The engineer swapped it for a new one and that resolved the issue. Good luck! :)

Normally yes, but this error message also points to a load of software problems. (regardless of the wording...)

Hi Debbie, As it was quite a while back, I can't quite remember all the details but I think a Compaq 'engineer' came and replaced the entire drive unit, after which 'it worked'. I know that's not much help but I remember having to check the (LCD on front panel) setup after installation of the...

Hi, Our problem turned out to be a faulty host controller - so it was hardware not software. Might be worth checking! Dave.

I think I remember having the same problem and resolved it by adding the snap servers IP addresses in the user defined selections. Hope this helps, Dave.

Forgot to mention: System is a 1GHz P3, NT4 Server, Backup Exec 8.6 Evaluation Demo, Tape drive is a Compaq TL891. Thanks, Dave.

Hi folks, I've been trying to get BE to back up our networked snap server - it is fine with restores, even from multiple tapes but when I try a backup it seems to write a few hundred Kb or as much as 1.5 megs then gives me the error: " Warning Device: COMPAQ 1 (NTSERVER2) The tape drive...