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  1. maxedout

    How do we change the Main System Greeting ?

    You need to know the "Service Maintenance" password, and the SM ID of the main greeting/menu that you want to change. What type of Voicemail do you have for each?
  2. maxedout

    External (inbound callers) transfer and conference

    I have a user who, when they have a caller on the phone that has just called inbound to them, cannot transfer them to an internal extension and/or conference them with an internal extension. She does not have a problem with either option except in the above scenario. I have checked her CLS, but...

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