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  1. etexas

    Phantom DN not forwarding external

    Trvlr1 and Crowd36 - thanks for your help. Putting the ACOD of the route using the ACDN option worked :-) !! I must admit I never thought it would , but hey I'm not complaining.
  2. etexas

    Phantom DN not forwarding external

    That did not correct the problem ( adding CFW 12 ) to the phantom. It's an Opt. 61 software 25.15+ . The CDB FTR is set as CFO ( call forward originate ) I tried changing that to CFF - still no go. I dialed up another PBX and printed some of their phantoms that went to external numbers - FYI-...
  3. etexas

    Phantom DN not forwarding external

    Hello- I have an interesting issue- I have a DID number that is IDC'd from 0569 to 5569 - I want to forward automatically to an external number. I tried building an ACD DN 5569 and NCFW to 91XXXXXXX. Rings right into the attendant console ( 2250 using PC attendant ) not to external...
  4. etexas

    Callpilot 702T RNA

    Greetings- have a customer with an Option 61 PBX and Callpilot 702T. Today the thing started ringing no answer when trying to roll into voicemail and I noticed it went down from the ELAN and CSA messages. I had the customers IT guy reboot the Callpilot ( but I seem to recall there are CCMA and...

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