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Oh my Goodness. I was evidently missing a step. The info did import into Excel and data was all in the correct row. I see that there are some issues on how our staff are inputting the information. The next problem I see is that it did not import ALL cardfiles. It imported like 5300 of the 7800...

I could see the info but could not identify what addresses and phones went where. I tried this several different ways as Excel prompted me before the import. I may have been doing something totally wrong. Can you guide me through the steps? I am no Wizard at this but somewhat familiar with the...

Thanks to all, I tried the export to excel and info is still out of sorts. We are starting fresh in Microsoft Outlook today on one computer and will use the data in Sidekick the best we can and correct to Outlook as we go. Any thoughts on Outlook and multiple users? Thanks again, Krystal

Hawkdaddy, Thank you for the info. We have not tried this and will. Krystal

Thanks Jim for your response. I will check on the backup procedure. Do you recommend a program for contacts that is easily used in a network? Now, I would not consider our situation a true network. We are all able to save and share data from a computer that is only used for storing data. I...

Thanks James, Here is the next issue. Our outsource computer guy has set up 6 computers to use sidekick. Only 2 computers can edit/add cardfiles and the data is stored on a "network" computer for all to access. The shifting of the data in the cardfiles has effected ALL the cardfiles. Are we...

Last week sidekick just went crazy. We opened sidekick as usual, went to card file to pull up a name and ALL card file data had shifted to the card below the actual name. Any clues for repair? Do I just need to swith to Outlook and do manual entries of over 7,800 cards? HELP!?!?!?!?!!?