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  1. D

    IP500 - New phone asking for an enrollment code

    It's a J169.
  2. D

    IP500 - New phone asking for an enrollment code

    Also, the phone was sold as new on Amazon so hopefully it's not refurbished from a previous company.
  3. D

    IP500 - New phone asking for an enrollment code

    So I just asked one of the employees on-site if they could get into the Administration settings and do the factory reset. The code everyone online is using is 27238. I hope that works. A service contract doesn't look like an option. Out of the 7 companies I called, 2 were out of business and...
  4. D

    IP500 - New phone asking for an enrollment code

    Team, We inherited a site with an on prem IP500 system. About 30 phones. I have access to the controller with login info. One of their physical phones went out and we bought a replacement. The replacement is asking for an enrollment code (I'm assuming to adopt itself into the system). I have...

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