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Failed to decrypt the interaction
I have also looked for as much information as possible and we still have the site with the same issue. I have not yet seen, read or found a good resource that helps.- Bobe09
- Post #8
- Forum: NICE Systems solutions
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Failed to decrypt the interaction
It is version 3.5 I did try restarting the playback services, i also tried restarting the whole application server but it is still giving me the same error. What do I need to check to verify the key manager? I also tried clicking on the link you provided but it say forbidden. Im able to...- Bobe09
- Post #4
- Forum: NICE Systems solutions
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Failed to decrypt the interaction
Hello Fellow Nice admins, I have been experiencing an issue when I try to playback recorded calls where i get an error that says 'Failed to decrypt the interaction' - when i hold ctrl+alt and double click the error i get 'System.Exception: PBView manager error' Not sure what to do here. I...- Bobe09
- Thread
- Replies: 8
- Forum: NICE Systems solutions
