Recent content by TXtac

Have Customer with NEC DT500 set. They would like to replace this with a Cordless option that would give them the ability to answer other extensions. They are on an NEC SV9500. Any recommendations or thoughts?

Customer adding agents to a call center today in their NEC SV9500 PBX. ACDMAT refuses to add more positions, stating "Tenant Database Is Full". They are nowhere near the license limits. Have not seen this error message before. Has anyone else run in to this? If so, what was the fix?

Have NEC 3C system. MOH works fine on internal station to station calls and was working when using PRI trunks. Since going to SIP trunks when a call on the SIP trunks is placed on hold the external caller gets silence and no MOH. Has anyone seen this before?

The NEC 3C system used to be called NEC Sphericall. So it is an NEC product.

Have site that has 3C with SIP trunks to an SBC (AudioCodes). Processing dial 9 calls for outgoing and receiving DID digits for Incoming. SBC also routing call not just to 3C deskphones but also to Teams phones. Customer wants to have 3C Deskphone Users be able to dial the original 4 digit 3C...

Connecting UM4730 to SV9300 via IP. For some reason the station ports on the UM4730 will not register to the SV9300. Says "disconnecting" and then gives error message. Programming on SV9300 looks OK, AVST says they are good. Not sure what the issue is at this point. Anyone been successful and...

Can the 2400IPX do an IP connection/integration to the UM4730 voicemail?

Has anyone used the FPMT command when tracing issues? If so, how would it normal be set up and what would the input be in the fields? Anyone have an example they can provide? Thanks

Have an issue with transferring Incoming caller id. If a call comes in to the SV9500 and is answered on the SV9500 the User sees the caller ID. If the call comes in to the SV9500 and goes over IP CCIS to an SV9100 the User at the SV9100 can see the incoming caller ID. If the call comes in to the...

Does anyone have setup/programming sheet for using the NEC MH160 sets on an SV9100? Customer replacing SV8300 Remote Unit with SV9100 and wants to use thier MH160 sets on the SV9100.

Is there anything special that needs to be done on an IP PMS integration between an SV9500 and an Opera PMS System? We seem to have Check In/Check Out working as far as restricting and unrestricting calling from the room, but we are not getting the Guest Name display. If we use the PMS Tool we...

Has anyone had an issue with the 9100 and SNMP output? Do not seem to be sending to the SNMP Management PC and programming all looks OK.

Have Customer wanting to do IP paging from their SV9100 with Valcom IP Paging equipment. Has anyone done this with the SV9100? Assume it would require a SIP Station (license). Any notes/cheat sheets would be nice if available. Recommended Valcom equipment?

Site has SV8100. Lines coming in are Centrex. Lines come in and are DIL to a Hunt Group (3999 – Group 3) with 4 Analog Single stations (3900-3903) in the group. These stations are connected to an AT&T Viper unit (911 stuff). So, calls ring in, are answered with a GUI on a PC. They can talk. If...

Does anyone have any notes on integrating an NEC SV8500 to a Cisco Unity Voicemail? Customer using digital station ports from SV8500 to PIMG (D1000) Dialogic Unit and then from the PIMG on their network to the Cisco Unity. Calls are forwarding from the NEC stations to the UCD Pilot number to the...