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Recent content by tsackl

  1. tsackl

    Using VMP 9.1 UCM for MOH Source

    You will have to store this file on the SD-card, not on the UC module. Then open SSA, navigate to “Resources” and check.
  2. tsackl

    VMpro stops recording calls

    Is the VMPro up, running and responsive? Open SSA and navigate to "Voicemail" on the left plane. Here you can see the type of voicemail and the number of voicemail channels. Now dial *17 on any phone. In SSA you can see an active call to voicemail and on the deskphone you should hear the...
  3. tsackl

    IP Office Server Edition Select - Support resiliency.

    Check VoIP settings for both servers, primary AND secondary, in Manager: System / LAN1 / VoIP: 1. "SIP Registrar Enable" has to be checked 2. "SIP Domain Name": this value must not be empty and has to be the same for both servers. For instance: "company.com"
  4. tsackl

    Time & Date 9.1

    Goto SSA and check the time sync. Left plane: ressources / time
  5. tsackl

    Twinning License

    Please keep in mind: For the upgrade to release 8.1 (and up to 9.1) you will need two licenses: a) An upgrade license -and- b) An Essential Edition license If you currently use IP 500 than you might consider a switch to IP 500 v2, because if you change the box, you don't have to buy the...
  6. tsackl

    IP Office with SCN and Voicemail

    Yes, one IP Office uses VoiceMail Pro (Preferred Edition). The others only need Essential Edition. In Manager, goto System/Voicemail: Voicemail Type = Centralized Voicemail Voicemail Destination = SCN's group number Best regards Tom
  7. tsackl

    Meet Me Conference In 9.1

    You will need a short code like this (found in IP Office Server Edition): Code = *66*N# Feature = Conference Meet Me Telephone Number = N Line Group ID = 0 Regards Tom
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