Recent content by thephonelady

Thank you all for your helpful comments. I ended up installing a TPU60 and got the paging and night bell working. The vendor felt new equipment was warranted to work with the new system.

Good morning all. Just moved a customer from an old Definity to an R12 IPOffice. The existing paging is an old ATT/Bogen Pagepac 20, Pagepac Common Control Unit and a Zonemate 9. I can’t seem to get it to work on the IPO. Using a station port set to paging speaker and even tried to set as an IVR...

Hi William- I did. I tested with my butt set right out of the RJ11 handoff from the Spectrum modems- there are 2. I also tested with a single line phone connected to the RJ11 handoff. Same noise. It seems a bit more amplified on the phone system. The user had over 200 vm messages in their GM and...

Hi all- I have a customer that now has Spectrum pots type lines. There is a low static type sound on all of the lines and I had a vendor meet with a Spectrum tech. He was able to hear the noise. He was unable to figure out what is causing the issue. It is very low but the customer hears it on...

I have been getting the same thing. 😳

Hi- I really want to have a simultaneous ring. In some newer releases you can change the number of members in a call answer group. Not R9 though. A friend suggested an x ported station and add bridged appearances for it on all phones that should ring...all phones have 3 spares except one. I'm...

Hi and thank you all in advance for any help/ solutions. Customer wants to add additional users to their Night Service group. They have an old R9. I am more of an IPOffice tech and have some knowledge of programming Definity/ CM. Night destination for the main trunk group goes to a hunt group...

Hello all- I've tried to research this and came up with a most likely answer of no it's not doable but I thought I would check with you all. Customer currently has a Magix and all calls are answered by an Auto Attendant. The reservation option goes to a group. If reservation option is selected...

Ipoffice with about 15 Durafon Roam HC handsets. All work fine but there are a few with a headset icon (not Bluetooth) on the display. Customer does not have any headsets. I'm unable to get any audio on the handset. Speaker works fine. I can get calls and make calls- no audio on the handset.I...

Hi Dexman- Thank you for your reply. There are 5 25 pair cables terminated on 110 hardware in the closet with the Partner. 4 of them terminate in the crawl space on 110 to feed the stations in the house. One of the 25 pair cables goes somewhere else and I have no clue where. None of the cables...

Hello all- Any recommendations for good line filters? Customer has old Partner ACS in their house and 1 spectrum line. They have an issue with a hum on the line and I believe it is picking up some noise through the feed cable in the attic/ crawl space. The line from Spectrum is clear. The...

It's an old ATT part. Not Avaya.

Replacement for an ATT/Harris Dracon door phone speaker connected to an ATT PagePac Doorphone Controller? Connected to a Partner ACS- Just the doorphone part needed? Any Bogen or Viking substitutions? Original part is Model 22050-057. It works but volume of calling party is low and can't adjust...

This is a job we are doing for one of our vendors.I will suggest and see what they want to do.