Recent content by themegalord

My dadmin password of my Avaya G3R v11 seems to be lost. I contacted Avaya and was informed that they don't perform dadmin resets anymore and I was advised to go through a Business Partner. I don't know if this is against the forum rules, but can anyone recommend any Business Partner that...

1.I upgrade some users from 4 digit extensions to 5 digit extensions, and also their voicemail boxes. Now, the voicemail light doesn't come on again. And the users don't know when new messages coming in ... 2.Also, how do I change the calling number from the auto-attendant. When external users...

I am having issues with my Octel 200/300 server. I migrated some users from 4 digits to 5 digits on both PBX and Voicemail. But now, my voicemail lights are not coming up. What could be the problem?

I seem to have a problem with two connections on my G3R. I have a trunk group connected to a dimetra system (mobile radio) and another connected to a 3845 router. The VOIP numbers can call the mobile radio numbers and is connected immediately. However, when calling the voip numbers from the...

I maintain an AVAYA G3R V11. I use the GEDI for some administrative tasks like change user extensions from one extension to another, and even changing user extensions from 4 digits to 5 digits and vice versa. I would really like to know if there is a way of changing multiple extensions from one...

Dear all, Mp PBX uses 4 digit extensions. However, when your run a LIST TRACE STAT XXXX, you will see the calling name and number, but there is a prefix 751-XXXX attached. How is this prefix set? I need this because i have a number series 6XXX which cannot call through trunk groups tied to a...

Hi! We have recently setup a CME voice gateway. However, we need to capture call details from the CME. We currently have a Microcall call accounting application. It is possible to use Microcall to capture calls from the CME voice gateway? Thanks!

In our bid to reduce costs from our service provider, we have reduced the Class of Restrictions on certain phones to COR 1. COR 2 can make external calls while COR 1 cant. However, one smart guy (with COR 2) keeps on making external calls and transfering the calls to others with COR 1. This has...

Thanks guys, for your responses so far uzumaki and dufus2506, These noises occur randomly and cannot be put to a particular extensions. They even occur on OPX lines. However, thanks to 4merAvaya and mikeydidit, I checked my alarms to see these major alarms and errors. They are not permanent...

No ... not on handsets. Still using a G3R, so no IP. But definitely on analog and digital ... mostly digital!

Hi! Lately, I've been experiencing crackles and static on telephone conversations and my users are complaining bitterly. Is there a problem with the circuit packs? Thanks.

Nope ... not yet. I'm still using a the version on the PC. Do not have a maintenance agreement. That is being worked out by the accounts department. I just need a fix on how to safely process my cdr data while that is being worked out. Any suggestions?

Hello All, Any ideas on what might be wrong with my call accounting software? I use the Microcall Application. It is capturing data from my Avaya PBX (I can see the DC files), but it is unable to process the data properly i.e. it does not convert from the raw PBX data to the Microcall Record...

One of our G3Si/Csi cabinetds went bad. We shiped the cabinet to our Avaya support. It was found unrepairable and needed to be replaced (estimate 6 weeks). Now I noticed some errors on the PN of that cabinet. I wanted to remove the fiber-link and remove the cabinet to clear the alarms, but I...

My current Microcall application is running on the local system account.We want to upgrade from a PC to a full blown server running Win2003. This was the question my server ops guys asked me: 1. What are the minimum privileges required to enable the service to run ? Would Services or Privilege...