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Recent content by t3rm3y

  1. t3rm3y

    Migrating mitel asu to a grandstream sip

    i think i will need something like this to convert the cable on the ASU to work plug into the Grandstream, i just need to check the pin outs from one of the previous posters to ensure the wiring, or maybe the extensions will end up backwards.
  2. t3rm3y

    Migrating mitel asu to a grandstream sip

    It's ASU II module, 2x cables. So I'm assuming 48 port total. Its on a Mitel 3300 if any of that helps? How do I check the pin out if I don't know the mitel? Looking at a photo of the ASU II this looks to be male connection? But the grandstream uses Male connectors, so could i use something...
  3. t3rm3y

    Migrating mitel asu to a grandstream sip

    Hi, I don't know the mitel, but believe the asu has a standard amphenol 25 pin / 50 pair cable, I need to move the analogies off to a grandstream gxw4248 device, does any one know if I can just move the amphenol over? Has anyone done this?
  4. t3rm3y

    ISDX sip trunk amend contact header?

    Hi, we have a new sip trunk on the ISDX, its using Auth ID / password , trunk ID number and the Service providers SBC IP address . it is registered correctly. Having problems trying to call out from a PBX extension via sip. the SP is saying the "contact" header needs amending as they are seeing...
  5. t3rm3y

    What intelligent voice search do you use?

    Are there any go to voice recognition IVRs? so a caller can speak a department or name to be put trough. And ideally one that integrates to Cisco broadworks.
  6. t3rm3y

    Customer site survey template

    Hello, I need to collate data on a large customer site, approx 2000 users, spread across multiple buildings, Unknown endpoints (large quantity of alog so no screen/extension number easily available) Has anyone a template or starting point to gather the site data to migrate it all to IP...
  7. t3rm3y

    Adding PLDS licences to a non owned account

    hi, about 1 year ago i replaced an avaya with a new pbx system, i gave the sd card to a friend as he needed some licences and the one i had covered him. He now needs to add some more but doesnt have access to my old plds, and i cant just buy licences from our partner and try to apply /...
  8. t3rm3y

    Paxton sip dropping calls

    Hi team, hoping for some guidance. I have a Paxton net2 door entry, I recently had a broadsoft cloud VoIP system installed with polycom handsets and we were able to register the door entry as a sip device on their platform . The idea was for anyone buzzing the door the deskphones would ring and...
  9. t3rm3y

    Adding a second line to Avaya IP Office

    You can create the two incoming numbers to go to the same user in incoming call route and either tag the line or send to a hunt group with that one user in and have each HG named. To select a line out either create a button per line or ars rule. 9 for one line and no 9 needed for main line for...
  10. t3rm3y

    Avaya engineer work

    Hi guys. I apologise if this is a support only forum , please point me to the right location if so. I was an avaya and Siemens hipath / openscape business engineer along with hosted solutions. The company I worked for is no longer in business due to covid. I have found temp work in hosted voip...
  11. t3rm3y

    wiping a config file for a new site

    ok, i have the file, so the only way is to plug the sd card into the avaya chassis to default it? deleting the config.cfg wont do anything? the security settings i assume are part of the chassis and not held on the sd card anywhere are they?
  12. t3rm3y

    wiping a config file for a new site

    hi, hopefully a simple one, a customer moved to a cloud hosted service, they powered off and boxed up the kit, but we didnt want it back, only the sd card. We want to use this card on another system (it was upgraded from 8 to 11) but we dont want the old customers details left behind, can we...
  13. t3rm3y

    DECT dropping registrations on a merge

    We have a site which was originally on an early 10.0.x release of dect, but if we sent a merge on the manager the handsets would lose registration. We solved it by downgrading the dect base stations to 7.2.28 i think to solve issue but limited the number of base stations we could use, I see...
  14. t3rm3y

    installing two different manager/sys status versions

    Hi, i would like to have latest 11 manager for maintaining the IPS, but also to i have the Containerised 11.0.5.1 system status available for monitoring those systems. I tried renamign the IPO folder to 11.4 and can install the other manager but sys status seems ot still be the 1.4 version.. is...
  15. t3rm3y

    Door entry camera stream

    thanks Nikos, This particular customer wanted the video stream to be on their deskphone though. was thinking maybe vantage handset so we would have to see if the door entry has a android app?

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