Recent content by sysadmin87

I have tried multiple ports on the switch and multiple cables and also multiple power injectors.

I tried to adjust the DHCP setting from 0 to 3 but this did not resolve the issue that I am having.

It was not previously setup. I just set it up but I'm still seeing the same issue.

We have 10 available licenses. I don't think that is the problem because it is not even getting a IP address to contact the server. I have a Windows Server 2012 serving as the DHCP server on a 192.168.1.0/24. I verified that we are not out of available IP addresses.

We are setup with mostly digital phones however we do not have additional digital ports in some of the office so we bought about 5 IP phones to run data to instead. I was able to configure the 1st two without any issues however now when I plug one in, it just stay on DHCP and never gets an...

That is unlikely, we do not have DND programmed as a button.

The issue was not consistent. After it was reported to them, we called their phone and the call went straight through.

I have had 2 employees tell me that they were informed that when someone tried to call them, the call went straight to voicemail. Is there anywhere to check to verify that this actually happened and determine what caused it?

Sorry I finally found it under Telephony.

Thank you for the quick replys. We don't really have button space so the forward on no answer seems to do what I need it to. I tested this and it takes awhile before it forwards the call. I can't find the setting to reduce the amount of time before it starts to forward to his assistant.

Hello, I'm fairly new at managing our Avaya IP Office system. Our owner put in a request that after 3 rings, calls start getting forwarded to his assistant. Are hunt groups the best way to accomplish this or is there a more efficient way? Also is it possible for it to be identified on the...