Recent content by Switchlady1

I have a private line (PVR) on a Nortel set and it is the primary or only number on a phone. Does anyone know how I can forward calls to that private line over a PRI and onto a CISCO VoIP set? The PRI's are already in place and currently being utilized by several other IP sets connect to a...

Option 81, KCFLHRC

bdmcdonald99, old system..we are running on software 4.50 and using Digital sets (3902/3903/3904).

Every so often we have been experiencing an issue where a caller would call someone on the CS1000 system, the caller can hear the person answer and/or talk but the person on the CS1000 cannot hear the caller. It's happened to a few users and I've experienced it once also when calling another...

Thank you both

Would anyone know where I can find a basic Nortel CS1000 administration course these days? Would like to send someone who's new to this system to a class for basic adds, moves, and changes. Please send me specific course as I've already looked on Avaya, Global Knowledge and it's not being offered.

Thank you all for your assistance!

I appreciate both of your responses, 30n30w & yyrkroon. If someone else can confirm either answer it would be greatly appreciated!

Thank you 30n30w. I'm not sure what I'm looking for after LD 22 PRT>CEQU, but I don't see anything that references a sig-server. Then again I could be looking right at it and not realize. If no sig-server then it's just an Option 81, not 81C? I probably should try to clarified my question...

I think I have an easy question. LD 22 ISS comes back with: Version 3321 Rel 4 Issue 50 W + Can someone tell me what I have, other than an Option 81? Is it also referred to as a CS1000??? Also, where can I find online EOL, updates/upgrades for it

Thanks Jim. ISDN and troubleshooting them is definitely not my forte. I inherited the support of them and what I am familiar with, I've learned on my own. Since this is obviously outside of my expertise, we will call in support. Thanks again

SYQUEST, Thanks for your response. I'm not very hardware literate nor do I have much experience with ISDN circuits, so forgive me if I'm not very helpful with my answers to your questions. We probably will have to contact our vendor to look at this closer as I may not be able to test at the...

We have ISDN lines for video conferencing (VTC) and the group that manages the VTC equipment complains about an intermittent problem with dialing outbound (internal and external). They are able to always receive inbound calls but on occasion, cannot connect when dialing outbound. The ISDN...

It works! Thanks again KCFLHRC and you also norstarboy125

KCFLHRC (of anyone else who knows), Can you please review how a private line is cross connected on the main distribution frame? To include the Station TN, House Pair, RJ21X (where dial tone for line) and Trunk TN (if needed)? This line is going on a digital set (3903). Thank you!