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Recent content by StringyUK
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Outbound Trunk Feature in CE10
Hi DataDog The application management detail report is a standard aspect report in CE10 which is avaialble in the CMC. Anyway, I have solved the problem now. It is to do with duplicate activity on the application as calls are ade when a customer is on the other line (on hold) Thanks for...- StringyUK
- Post #3
- Forum: Business Objects:Crystal Enterprise
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Outbound Trunk Feature in CE10
Hi All, Just a little question as there does not seem to be a definitive answer anywhere. In the Application Management Detail report in CE10 there is a feature called "Outbound Trunk Feature" which you can turn on or off. If I turn it off it raised our offered volumes by approx 10% but I...- StringyUK
- Thread
- Replies: 5
- Forum: Business Objects:Crystal Enterprise
