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Recent content by specialk66
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NICE and Nortel
We have had trunk side recording in a QA solution on Nortel for 3 years without any issues like losing calls as the Verint person states. The key is to have a quality install and input from the customer and telecom reseller. There are always issues with Symposium as it drops the CTI link...- specialk66
- Post #8
- Forum: NICE Systems solutions
