Recent content by scorpiopy

I checked the mailbox and is not disable is enabled, I thing is other issue!! thanks

Hi everyone, Hi reseted the callpilot and now i don't have the delay to answer the autto attendant. but now something happens to some mailbox, for example one customer forgot he's password, I reset the password, and them when He try to get in mailbox the callpilot say: "The temporary password...

I will do this and then let know the status thanks

Hi partner's, I have a CP 202, I installed two week's ago, the first week work's fine perfect but the issue right now is when someone call from outside the autto attendant daly around 5 to 7 times to answer and sometimes answer in the first ring, also this happen with the voicemail (5555)to...

Ok thanks janaya, I will contact with the vendor. Thanks

Thanks janaya, but where i can upgrade the OTM, it is somenthing in Nortel webpage? thanks

I have a CS1000 rls. 5.5 and my problem is with the OTM 2.2 when I make a change to the OTM it works, but when I try to make the reconcile sync show me that it is tring to initialize the database but it runs and runs and doesn't stop. I would like to know if someone can help with this problem...

From example you call to you company and you need to access to your mailbox, enter to your mailbox externally? I have a callpilot 201i card for CS1000. Sorry for my english

I need to know how to program in my callpilot for access from outside line.

Thanks a lot

Sorry again, I realized that the new callpilot is a new equipment and I don't do the upgrade. I will replace the old callpilot to the new callpilot rls 5.0.

Thank I will try this week and I would let you know anything! Thanks for the help!!

Any help!! My new callpilot is version 5.0 and the old is version 2.01

Hello everybody, I in process to change my old callpilot 201i card for a new one 202i. My concerns is how I put all the message and the grettings, password in our new callpilot 202i. Already make a backup. Please if someone have the same situation please let me know. Best, From Paraguay

Ok allemac, I will see if I can find the technical reference.