Recent content by SchuylerJ

OK, got it fixed, it was a combination of the Adaptation manipulating the To: header and actually changing the Entity link to use UDP instead of TCP. It's weird but it worked. The direct CM to SAM connection uses TCP and works fine but for some reason it wasn't working from SM to SAM. I can't...

OK, So here's the update. I was able to change the header with an adaptation. I used the following parameters: odstd=192.168.1.79 iodstd=192.168.1.79 fromto=true reduceRtHdrs=true osrcd=mutare.com Now my trace looks (to me) identical to the WORKING trace from CM to SAM direct however it still...

I'll give that a shot, thanks Kyle, I'll post my results.

SM to SAM trace

One upload at a time it seemshttp://files.engineering.com/getfile.aspx?folder=52e4dfd1-d2e7-4fb5-b2f4-a4955809a5a4&file=CM-SAM.pcapng

Hi Kyle, Just checking to see if you're still on here. Got the trunk up and functioning between CM and the Adjunct direct by using the IP address as the far end domain. Now I'm trying to route this through SM to the adjunct and not having any success. Admittedly I'm not a SMGR pro. I have a...

Hi Kyle, you were right, mixup in the domain. I had to put the .79 in the far end domain to make it work (even though they are all on the same authoritative domain of mutare.com). Weird. Thanks again for your help!!!!

No SIP stations, using a soft phone (1XC). Tried a couple different versions and a hard phone, same results

Thanks guys, I included 2 pcaps. One from the old system that's a good call, one from the new that doesn't work. Anything you see that's wonky? I can provide the CM trace as well if you'd like to see that side...

Hey Kyle, Thanks for the response. I included the full SDP for the 200 ok, looks ok to me, nothing popping out. I've tried through SM as well, same result. It's odd to me that this works with the IDENTICAL settings in an older version of CM (5.1) and with the new lab (CM R17.00, SM 7.0.1...

thread690-1743513 Hey there, I've been scrubbing the forums for a couple weeks and I see some similar issues to what I am facing. Here's the scenario: Avaya CM 7.0, Third Party SIP Application, Avaya SM 7.0.1 Basically, I have set up a direct SIP trunk to our Third Party application from...

Thanks guys but all skills are measured both internally and externally (Had to be for CMS). I saw this product release from Avaya dated in 2000 that detailed the problem I am having: "In a configuration for non-EAS BCMS login IDs, if an agent administered in multiple splits who is not logged...

Hey folks, Have a bit of an odd one. We are using Vu-Disp here to show the agent what AUX state they are in. For the most part it works fine, however I periodically am getting "AGENT NOT MEASURED". I can't see any difference between the agents and have no idea why it works for some but not for...

Hello, We're having an issue after porting to Centurylink. We have a bank of on call cell numbers that are routed to after hours (check service hours, route to number XXXXXXXXXX). After the porting (from PRI to SIP trunk) those numbers now give wave-off. Here is what I know. We have...

Hahaha, sounds about right. If you don't mind keeping me posted on this I would appreciate it, thanks for the quick responses.