Recent content by samorse

Did something change in Park and Page? I have a customer with 9.1.7.0.163 configured as follows: Page Hunt Group is 1350 Short Code for Dial Paging is 1383, dials x1358 (page port) Station 1357 is a member of Hunt Group 1350 and is forwarded unconditional to 1383. I can dial 1383 and page just...

OK, I figured it out. I didn't have the defined DNS servers on the network, so I manually modified the /etc/hosts file on the SMGR server, and the SM came up and all tests pass. SO, the trick is to pre-configure the Session Manager SIP Entity and the Session Manager itself within SMGR, and...

I have an installation question for Session Manager 7 When I install ASM 7, there is no configuration field for the SM100 IP Address when deploying the OVA from System Manager's SDM, also not using OOBM. The "Deploying Session Manager" doc says to pre-configure the SIP Entity and the Session...

Befuddled am I. I moved a working 302C from a 4-wire circuit pack to a TN2224CP. The console will power up and kind of work, the DSS won't. I have another 302C on the same switch and on the same TN2224 and it works fine. With using the same working 302C port on the TN2224 and interchanging...

Same problem here. Customer with 5 IPO SCN, just moved an IPO to another WAN location, changed IP and route, and cannot connect via Manager from the VMPro server located at main site. System Status works fine! I went to the site and connected my laptop with Manager 9.0.5.0 972 via LAN with no...

We just recently cut over to a new PRI and in our testing discovered we can't dial 911 or 9+911, either receives a fast busy. Telco was watching the circuit and never saw the call come across, so I have to believe these are not programmed in the Option 11. Not having a clue to the programming...

Thanks to SlappinTrout's post, this resolved my issue as well. I upgraded 1X Portal from 8.0 to 8.1 last night and the service would not start. I found this thread, uninstalled Java and let 1XP install it's Java and all is now working.

You would think your BP would know this off the top of his head........

Firefox does not support Active-x. You have to use IE Tabs, an add-on for Firefox. Works great.

First, you need trunk to trunk transfer set to all or restricted in System-Parameters Features. Is the FAC configured for Busy/DA or All? Also, if CM 5.2 or later, look at page 3 of the station for Enhanced Call Forwarding.

If you configure 10/6 as redundant, it will take on the IP Address assigned to the VLAN, default is 1. The ports are configured as active/backup when redundant. The command would look like this: set port redundancy 10/5 10/6 on "1" *Note: whatever is in the quotes is just a name, you can put...

Service Observe is the only option that I know of. An observer can monitor calls to any of the following entities: ● An extension ● A vector directory number (VDN), on systems with call vectoring ● A logical agent ID, on systems with Expert Agent Selection (EAS) Observers can monitor calls in...

Embedded is only for the S8300D. There is no redundancy option with this server. It includes CM, Utility Server and CMM. Remote Embedded includes CM, Utility Server, and Branch Session Manager (BSM).

OK, found the "problem". In CM 6, logged off IP/PSA/TTI stations do receive coverage by default. You need to go to System Parameters Call Coverage and change the field Criteria for Logged Off PSA/TTI Stations to Y. Where would we be without Google? Thanks for your help!

They appear to be correct. All works fine if the station is connected/registered, so trunk groups, udp, public-unknown,and aar shouldn't change based upon the station being registered. This is CM 6, maybe a bug? Any thoughts on the translation of Event Data 1 & 2?