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royalbill
I have 4 years of hardware/software phone support for one of the larger PC manufacturers (think cows). 2+ years of NT/2000 system administrative experience, and some misc. web/graphic design. Presently studing for my MCSE.
It used to be that to invoke the great unknowable and mystical forces of the universe you said "Abraccadabbra!" now you say "Hello, Tech Support"
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