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Recent content by rlopezvc

  1. rlopezvc

    Aspect AQM 18.x Integration with other ACDs

    Hello Everyone, does anyone have experience with integrating AQM with any 3rd party Phone System/ACDS? if so, was the process easy? We are looking to see which ACDs work best with the AQM integration and if the Phone System/ACD contains an API for AQM to connect.

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