Recent content by placidsolace

@IPGuru - thank you for the comment, but how do I edit that? Everyone has mentioned this but no fix has been expressed. Like I expressed, I removed everything for both extensions just two days ago and the issue still exists, including removing the actually VM directories. Please provide...

Makes sense, thanks for the further advice everyone. In this case we did have to change the extension per corporate policy, there is a certain range of DID's that are specifically for inside sales and this individual was moving from there to a purchasing position at our sister company. I am...

Additionally the extension 4844 no longer exists at the user level - also forwards at the extension level to the department manager

Thanks Westi, that kept us busy for a bit but I ended up stumbling upon more info that makes me think its something else. We rebuilt the users extension from the ground up, and all seemed well, but then later today it was happening again. No one left the config open on this one, and I found...

Hey Everyone, So I have one user that has been having strange stuff going on with their voicemail. Voicemail Pro gets a message for said user and the users phone lights up, at random the user will all of a sudden need to create a new voicemail password after the login prompt at which point all...

@AAcon - We had the Analog line & PRI provider look into some intermittent call drops a couple weeks ago and they did something similar and didn't find any issues. Would the impedance match be something they'd look for to rule out their equipment?

Hey Everybody, I just heard from a user that he was on the phone with someone internally and the user on the other end could not hear him well, sound was cutting in and out. Then the call was dropped, they called each other back and finished the call. Shortly after that he had tried to call a...

Hey folks, Thanks for the help everyone, as far as warranty we are already beyond it anyways, so any work we have done even for a simple install is astronomically expensive. We will give it a go, thanks again the help. [2thumbsup] ~placidsolace

Hey Everybody, We are looking to install an ATM4U card on our IP406 v2 in the next couple weeks. The original tech that determined the card was bad sad that it is a simple swap that will take about 30 minutes. I was hoping someone here could shed some light on the project and if it is...

We have two subnets with all digital handsets on one system. Recently we needed to make use of an IP handset that we used to use more often. I am new to Avaya's hardware and cannot determine why the the two IP handsets we have both default to the same extension. The extension does not exist...

@amriddle01 - Is there an easy (or hard) way to determine for sure that the power supply is the culprit??

Thank you Hovus for your prompt response but we are looking to have this resolved through mental aptitude and this cool forum that folks put together specifically for this. We have worked with partners in the area before and that will be our last stance at this point. Thanks again though. :D

We have not upgraded or made any configuration changes to our IP Office system other than an IP change for infrastructure improvements and one of our DS30 expansion modules is rebooting at random. Any thoughts or assistance is greatly appreciated and please let us know if you just need more...