Recent content by PistonPopper

Cody64, Thank you very much for your detailed breakdown, really appreciate your expertise. We have solved it, for some reason the default 9CZ dial plan was not excepting an international number to be dialled. A new entry was created 900CZ and now all is working!!! Many thanks for all your...

I can try another US number no problem, but It has exactly the same effect when dialling the Hong Kong International Airport. No International numbers are working, all phones are affected and they all provide a single long beep before dropping the call once the number has been dialled.

sbcsu, Do you mean the line provider? If so I have already contacted them and they have confirmed that there is no barring or restrictions on the line that would be stopping international dialling. Thanks, Dominic

sbcsu/cody64, Firstly thank you for your responses. We are able on another site I work at to dial the office depot freephone number from the UK and also hong kong international airport without issue, which we were using to test to see if the numbers were indeed live or actually working. As...

Hi, Hoping someone may be able to shed some light on this issue. I am based in London,UK. We have a Siemens Openscape MX Telephony System currently running on version 3. The problem we are having is that no matter what Siemens Openscape 40 HFA handset we use, we cannot dial international...

OK, update on last. Swapped the two units round, no joy. Fitters went and consulted someone and it seems there is two (2) different releases of the Nortel Doorphone. The Release 1 will work on BCM 3.6 and the Release 2 needs BCM 3.7... guess what combo we have!... Yep. BCM 3.6 with Release 2 of...

Thanks for all your input so far. Will revist it all tomorrow morning (Monday) and I have just this moment found a document on the net that details exactly how to configure the unit within a BCM 3.6 software fit. Reading the document(s), the KSU wiring is polarity insensitive so it don't matter...

Thank you. OK, well that is 1 thing correct, we have it on a digital port. The thing that may be a gotcha for me is that I beleive Pins 4 and 5 on the Cat5 panel within a stuctured wiring closet which go back to the the BCM400 are the pins we should be using. Can you confirm this please. Also...

System is a BCM400 running 3.6 software. we have some people in who are fitting a couple of DoorPhone BST systems for us but they are limited in thier experience of this so I have been roped in and I is of limited help as well as it seems the system does not work. OK. The Doorphone is an AVAYA...