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Recent content by PhoneGeek58
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4621 Phones Ramdomly go off hook on Speakerphone (CM6)
It usually happens in the morning before they arrive in the office. I am working with our vendor who has a MST trace running on the extensions it has occurred on before, but it keeps happening on more random extensions that are not on the trace. We do not use auto answer. The agents use One-X...- PhoneGeek58
- Post #4
- Forum: Avaya: CM/Aura (Definity)
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4621 Phones Ramdomly go off hook on Speakerphone (CM6)
We have call center agents whose phones randomly go off hook on Speakerphone when they are not in the office or logged in. Dial tone is heard on the speakerphone, and then reorder tone at the timeout, until someone walks over and hangs it up. Any ideas? Thanks.- PhoneGeek58
- Thread
- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
