Recent content by phonebits

Thanks for the additional doc Firebird (I hadn't even considered checking the docs for the TAPI features as that wasn't why I dragged these out into the lab). Not much additional info, but more things to play with if I get this working.

Blast from the past, trying to get a couple of these working for an experiment. Goal is to get two MCAs working on M2616s. I've tried with a decent handful of NT9K generation M2616 sets, which the documentation assures do not require any internal modification like the older NTZK and early NT2K...

None of what you've posted in your reply has anything whatsoever to do with original posters question regarding IP Office, and more specifically IP Office release 9.1 which is quite old and Avaya is no longer selling licensing of any kind for it. Your confused robot is just spitting out...

I do this all the time with loud ringers and ringer strobe lights. Internal twinning set on the user toward the extension of the analog ringer does the trick perfectly.

Telecom itself as an industry is generally old school, with most of the conventions and terminology going back prior to the 1930s. Until very recently the "move fast, break things, new is better" mindset hadn't been widely adopted within the industry. PBX platforms were introduced with the...

Put together a history of the drops with times and dates, then reach out to your telco. The sequence of errors you shared looks like the circuit itself is going down for a moment and coming back up. If you're still on a real copper T1 (or T1 over copper HDSL) and haven't been migrated to...

There's a chance that by "bonded" they mean NFAS (two PRI with a shared d-channel and sometimes a backup d-channel), if that's the case you're out of luck on IP office and will need the carrier to change to 2 plain PRIs. NFAS was a popular option on Meridian switches where a large number of...

Wrong 7400 series. The TCM8 card is for just that, legacy Nortel Norstar TCM endpoints. The 7400 series they're referring to are Nortel DECT cordless handsets that register to a digital mobility controller which connects to the IP office by way of TCM station ports. An AT&T/Lucent 7400 series...

Here's an example of a working phone, where the hunt groups are called In8687317, In4662041 and In7352705. You have to type the H<huntgroupname> manually in the text entry field and hit OK, there is no drop down selection for these entries.

In my experience the source number entry on the user needing unauthenticated access needs to be H followed by the hunt group name with exact capitalization and spacing, not the hunt group number. So if your huntgroup was for example called IncomingCalls you would need a source number on the...

Sending the internal callers DID is about as good as you'll get. It's at least possible to call the person back directly as opposed to if the main office number was sent. If you try to send their 4 digit extension as the calling party number, your telco will almost certainly reject the calls...

This is a tricky situation. I'd guess your issues likely stem from the software version on the IPBS being incompatible with IPO 5 software. If the IPBS is new, it's got software about a decade off from what the IPO software was designed to communicate with. Unsure if Avaya has the older IPBS...

There's got to be a means of electrical magic to detect an analog set on the line, as the telcos used to do it on CO switches overnight to find opens (and even count phones on the line to catch unauthorized extension telephones back in the leased instrument days) but I've yet to see a PBX...

Regardless of what some of the vendor websites selling them online say for some odd reason, the M8000 series are analog phones. The M8314 is a two line analog phone, connecting it to a TCM card will at best not work and at worst damage the phone or card.

Silver satin cables are cat-nothing. There's no twist or pairs, so they aren't suitable for any application like Ethernet which requires twisted pair cable. Only good for short distances carrying analog or TDM voice as a line cord at the point of use, or RS232 serial which is what the...