Recent content by PBXHelpMe

Cannot opt out to zero for the operator. I still have it defined on the switch and I can hit zero from the phone and it will ring to the operator. Once I am in voice mail and hit 0 I get the message "Valid Attendant # has not been specified" The revert dn is set for 0 in the voice mail, so I'm...

Which card would be causing this problem?

I am having problems with our company's vm system. We have upgraded the system to version 13 with a clean install, upgraded to a 10 hour system, because we were near full capacity. We have replaced the processor vm ports, Hard drive, etc. Below is the screen shot of whats coming up on the vm...

Thanks John. I'll give that a try.

Hi John, Here is a print out of route list RLI 0 ENTR 0 LTER NO ROUT 5 TOD 0 ON 1 DN 2DN 3DN 4 THRU 7 ETC. CNV NO EXP NO FRL 1 DMI 0 FCI 0 FSNI 0

How do I add or modify a NCOS to allow phones to dial 911 without a authorization code? I'm not sure what LD you go into to modify an NCOS. At this facility we only use two NCOS 1 for the plant and 0 for all. I would like to change the restricted NCOS and give them the ability to dial 911...

I'll give that a try. My first thought was the install tape, but I tried giving Nortel the beneifit of the doubt. Thank You

I am having issues with file corruption in Meridian Mail v12 and v13. I thought doing a clean install to version 13 would resolve the issue it has not. Thinking the data may be the problem I recreated everything from scratch and loaded v13 from the Nortel install tape. The message that popup...