Recent content by newglide

To get you started you will need to configure option 242 in your DHCP server. It will tell your phone which servers to pull it's parameters from. Here's a doc that will get you started. https://documentation.avaya.com/bundle/IPOfficeH323/page/VLAN_and_DHCP.html

I am not a data base guy so I apologize ahead of time for lack of detail. We have 2 CMS ver 18, 1 is running in standby and the other is the primary. What we would like to do is access the data to run reports on. The CMS only stored detail data for 30 days. We would like to get detail for up to...

I have Aura ver 6.3 with an SBC with SIP trunks. I have a user who while on a call hears what he describes is someone on the line trying to dial.

That's what I figured. I tried to snmp walk and find it but could only get the chassis. I'll try a script.

I have quite a few 4500 series chassis and need to get an inventory of what is in them. Other than connecting to each switch and running a sh inventory command is there an easy way to get the inventory?

I have a few servers that the backups are starting to fail. I logged into the cdom this morning and am seeing failures. Ver 6.3 CM. Her is what the log is showing. 2016-09-28 10:17:38,747|bdb_db_open: database "dc=vsp": unclean shutdown detected; attempting recovery. 2016-09-28...

We have an announcement that plays when the customer calls letting them know the call may be monitored

Bingo! Many Thanks Joe. You get the star!

I set it to 8. It really doesn't matter. End user hears 2 rings and it goes to voicemail.

I am running CM 6.3. I am forwarding my phone to my cell. The call rings the cell once then goes to the AAM voicemail. I do want the call to cover to AAM but need more than one ring. I can get the cell to ring more than once if I change don't answer to N but it does not cover to AAM no matter...

I have a similar issue. I have a few users where their voicemail is forwarded to email and they never delete the messages. I set up a new class of service for these people where it deletes messages after 3 days.

Thanks, shows up as User Activity, helps if I look a little closer.

I know dumb question but where is subscriber activity for the user found?

I have Aura messaging and need to see how many voicemails a user has. Is there a way to find out?

Sounds like a route is missing somewhere, Can you call 8299 from the cisco?