Recent content by MitelMate

Can anyone list me the programming steps to make on a mediatrix 1102. I am trying to link one with a sip trunk to a 3300. I have tried the Mitel knowledge base guide but the sip trunk is down and there's no dial tone from the 1102, just a rapid bleeping sound. All the network stuff is in place.

This problem was fixed by increasing the allowed amount of AD Objects searched during an LDAP lookup to 50000, it had defaulted to 1000 after the AD server was migrated to win2003 from win2000.

Thanks, I can confirm the upgrade to 8 UR5 has fixed this problem for us too.

They do have symposium for a small acd setup there, the calls are answered at a single console.

I'm not trained on Nortel kit whatsoever but my company has a meridian option 11 where they want a "held in a queue" type message for the main incoming number. Although it has call pilot I was told that using that method would put the caller to the back of the queue after each time they were...

Thanks, I'll pass this to the AD administrator and I'll let you know if it's the fix.

Has anyone had a problem whereby when opsman ids does a sync with AD it does not pick up changes. We have found that by changing the ldap path in ids to point to a specific AD folder where a change is sitting then it will be picked up. However, the ids ldap search is not searching subfolders...

Thanks Kwb..... Mitel are sugesting I inject some release 5312 firmware files into the release 8 3300. I assume that this wont impair the operation of 5212 phones. This 3300 is being upgraded to UR5 soon so I'll wait and see if that cures the problem.

I have a 3300 (release 8 UR4) running mainly 5212 phones. I have added 5 x 5312 phones as Mitel cannot sell us anymore 5212's. There are problems when the 5312 users use the phonebook search feature, they either cannot find some entries or else they do not get the next prompt for when they are...

I don't know hardly anything about sx200's but have you tried the console straight off the wiring frame as you may have a cabling fault. Post your question on the main page so that more people will see it hillrd.

I've had to use 2 lan ports in the past to stop consoles freezing too. Also, it's best practice to statically assign pc and keypad.

Latest feedback from Mitel on this is that they aim to enable the feature to be turned off in release 10 which apparently is out in July, they say.

Hi, Mitel 2nd line confirm this feature cannot be switched off, below is text from an email I sent to our Mitel CSM as a last ditch attempt. Matthew, Upgrading Basildon to 8 UR5 has introduced the following feature (feature born with with release 8 ur3). A dss\blf or secretarial key that...

Has anyone any experience with bandwidth manager, that is to say, is it a stable and beneficial app or does it come with a load of problems and is to be avoided, someone did say to me it's dodgy if installed on a network using node id's

Download the "3300 general information guide" from the internet. It's got loads of feature info included.