Recent content by MFARRELL

Awesome, I will give it a shot. I have a deadline and the Telco Co. takes forever switch the numbers to my SIP Trunk. - Matt

I have calls that come into IPO via a PRI Line. I want to basically forward those calls to another device. I have a SIP line setup with the other device but am unsure how to go about doing this. I was hoping it would be just as simple as a Inbound Call Route with a special destination, if...

Hello All, I have a lot of security vulnerabilities revolving around port 143 and 993 (IMAP) on the server that hosts VMPro. I have identified that the VMPro exe is the one using those ports. I have exhausted all of my efforts trying to turn off this IMAP/Web Services feature. I think it...

I apologies for not including more info. An IPO reboot fixed the problem. Weird that calls between extensions we fast busying. Thanks for the reply.

Evening, I have come across a problem regarding calls between extension as well as call that go through my VM Pro and eventually get transfer to an extension. The calls go fast busy with no message. The inbound calls that are routed to an extension via a VM Module just hang up. Any help...

I think I have it. The DHCP on LAN1 was giving out a gateway of itself. The new LAN2 I set as our Firewall. Need to readdress the LAN2 to give out LAN2 IP as "Router".

Morning Everyone, I have recently begun moving my VOIP network over to a VLAN. Without making one large cut over I have implemented the use of the second LAN port(oddly named WAN on the hardware). I have a phone on that network that boot, grabs a dhcp address and can make calls. Now if the...

Hello All, I have a situation that I need help with. I have a small satellite office that is in the same building as my main office that houses IPO. That office is connected via a fiber line that is run to a switch that terminates in that satellite office. How can I connect a analog(Tel...

That was it! Nice work!

OK so I think I found it. There is nothing that specifically says "TAG" in VM Pro but there is, under the "specific" tab within transfer properties, a Description(Displayed on phone) field. It is currently set to $CID which after a little looking around is Call Identifier. There is a $CLI...

So for some reason the call is transferred to a group with the reception extension being the only one in there. Could this be the issue?

Westi you are right! I noticed they are the same number every time. There must be some way to change this.

Avaya IP Office v. 9.0.0.0 Build 829 Contact Store v. 7.8 VM Pro Client v 9.0.0.0 Build 311 Avaya 6930G Phones Good Morning, Multiple external numbers point to a Reception Phone. Each number has a Module in VM Pro with corresponding Menus/Options/Exit Points. The reception phone picks up the...

Ill create another post tomorrow. It is the Call Log on the users phone. If they are talking to the transfered call the CID is displayed. Once they hang up their call log on the phone shows the reference number for the call, 6 digits.

You got it man. Right on point, it is a short code for Conf Meet Me. Step 3 was really the only thing I could do without disturbing the business. Any insight on my other problem with the Call Refs? Thanks Again!