Recent content by messagelink

Does the Elite 192 have Remote Diag available? If so what is required to access the system via remote? Is there a link for remote software?

Customer has lost Admin passcodes for programming system and VM. Is there a way to default them to factory default or is there standard PW's for these sections?

I just got a client with an Elite 192 with about 48 stations and 14 lines. I am use to working on Partners and I have worked on some Pro-II's. This customer wants things like Auto Attendant and caller ID. Can I get this 192 to support these things? They do have VM right now. Any links to...

Did you ever find the manuals for the 192. I am also just starting to work on the 192. Have a new client with a large system about 50 stations and voice mail. I work Partner most of the time. If you found a link for the install and programming manuals I would appreciate it if you could post...

You must have 3 Way Calling / Call Transfer feature on each line you want to be able to use this feature on. This service is provided by your local telco. If it is not on the line the call comes in on when you try to FLASH the caller will be disconnected. I always place it on all lines that...

Yes, Euro's series 1 and 2 will work so will single line sets.

Yes, like you, I do not like to restrict 911 in any way for the protection of the customer so I won't even tell them I can even do a wild card restriction. If there is a real emergency and shaky fingers are dialing I would hate for them to have any delay in getting emergency help. I was...

Partner ACS 3: Am coming and finding the some lines hung up after all traffic has stopped. Customer has 14 lines and 10 stations. I have them dialing out starting at with the last line and working down so as not to crash into the incoming lines 1 and up. Some of these line are getting hung up...

Partner ACS: Customer is using SLS for their agents. They need inside dial tone to access their VM. They are calling 911 by mistake when dialing out long distance i.e. 9,11x-xxx-xxxx when they make a dialing error. Police are being dispatched to the premise. Big problme Any way Partner...

Do all the Partner Proc. Modules in all versions automatically support CID. I know that I had to purchase an expansion module the 400EX and the 308EC but how about the PROC modules does it have the same letter code of "C" for CID.

Is the AA a standard feature and is it easy to program? Can it also be programmed via the Station set?

Do I program it the same I do on the Pro II via station 10 and the display?

Is this on any of their versions?

I see, so the station use will pick up if VM or AA is busy instead of letting the call go unanswered? Good idea.

Can I use the AA along with direct dial extentions? For example if AA answers can it be programmed to allow the caller to either enter a direct dial number 1 thru 9 or an ext. number? For example "if you know your parties ext. enter it now or for billing press 1, shipping press 2". Now the...