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Recent content by Mduenas89
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unable to log into acd queue
Hello, we found out what it was, I did try to re-enable it up first but no luck. ultimately (and I feel stupid for this.) it ended up being the amplifier for the headset.... im not sure why that would prevent her from logging in though? regardless, thank you for your help and time. Thank...- Mduenas89
- Post #3
- Forum: Nortel: CS1000 (Meridian) systems
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unable to log into acd queue
HI Guys, Im new here and an absolute newb to the Nortel Systems, I know enough for basic administration on it. the issue I am having is I have a user who is unable to log into their ACD queue, when they hit the "In - Calls" button (M3905 handset) to log in nothing happens. finally if they...- Mduenas89
- Thread
- Replies: 2
- Forum: Nortel: CS1000 (Meridian) systems
