Recent content by lizarazo

Hello friends, I have an IP Office with an embedded system, and according to the official Avaya documentation, it is possible to switch from one auto-attendant menu to another, meaning transitioning from one audio to another between menus. This is because a client is requesting to move from a...

Hello friends, I have a problem resetting the admin password on the E129 phone. From what I've researched, to do this, it's necessary to upload the cfg.xml file to the HTTP server (which in this case would be the IPO itself). I also configured this cfg file to include the phone's MAC address...

Hello friends, I was able to resolve the issue by copying the files to the SD again from Admincd using 'update.' The HTML folder inside primary was not created, which is why I was getting that error. Thanks for the help, everyone!

If I try to access the user portal by entering only the IP of my IP Office without a port, it builds the URL like this: https://xxx.xxx.xxx.xxx/userportal/index.html, meaning it doesn't have a port as it might have with an APP Server. With the other IP Office, I can access it without any issues...

Hi JoConnex, Yes, I already tried that, and I can access the web manager without any issues. I also accessed the SD card from the manager, and it lets me view the files correctly.

Hello, good afternoon. I'm trying to access the user portal of an IP Office 500v2 through a link with this structure: http://xxx.xxx.xxx.xxx/userportal/index.html. However, when I try to access it, I get the following message: "Embedded File Server File Does Not Exist." I don't have an APP...

Hello Travis, I want to clarify a few things that came up from the options you sent me: 1. I rule out a network issue since the client's phones are not IP, they are analog and digital connected directly to the IPO or the phone expansion module 8. The GSM gateways are also analog and are...

Hello guys, I have a strange issue with an analog GSM gateway that when I call through the IPO, the audio only works in one direction. The phones from which the calls are being made are digital, so the calls do not go through the client's LAN network. I also tried removing the SIM cards and...

Hello guys thanks for the responses, I reply according to the ideas you gave me: franciscomcorona: It is clear to me that some options have been disabled for security reasons, do you know if the option to set an application password might work...

Hello friends, I know that it is a topic that has been discussed several times in this forum but I have not found recent answers or solutions that have been useful to me. Currently I have problems to be able to synchronize the VMPro with my office 365 account, I could do it with a gmail one but...