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Recent content by LegalTelecom

  1. LegalTelecom

    Unified Messaging Recommendations

    Which unified messaging systems would you recommend? We are using Intuity Audix, Outlook/Exchange, and RightFax. Thanks for any suggestions.
  2. LegalTelecom

    Look Ahead Routing

    The IP trunks are connected to a separate router.
  3. LegalTelecom

    Automating FAC Change

    Using ASA, I exported the stations to a csv file. However, the csv file does not include button assignments, which is essential for this project. Other options?
  4. LegalTelecom

    Look Ahead Routing

    The route pattern currently lists (in order of preference) the IP trunks, the long distance trunks, the local trunks. However, calls do not automatically route over the second or third preference trunks when the IP trunks die.
  5. LegalTelecom

    Look Ahead Routing

    When our interoffice IP trunks are out of service, I need UDP calls to automatically route to Telco trunks. The current routing requires that I busyout the IP trunks before it will route calls to the Telco trunks. Would Look Ahead Routing (LAR) correct this? Thank you
  6. LegalTelecom

    Automating FAC Change

    We are standardizing the Feature Access Codes on our G3si and G3csi systems. What options do we have to automate the updating of FAC's on each station's buttons? I want to avoid manually reprograming every station. Has anyone used Excel's find and replace command for this? Can you recommend...
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