Recent content by Kargo

They left for the evening, so I will check with them tomorrow. Thank you!

Has anyone been able to get the Avaya park slots/orbits to work on the Yealink phone. And not so much a visual park orbit, but even getting the stock short code to pickup a park orbit. I have not had much luck and wonder if I am missing something simple. Thanks for looking guys and gals...

I would like to start by saying I am not the IT person for this location. Sorry if that ignorance shows. I work on the IP Office for one of our customers, and the TZ210 was swapped out for a TZ400 and now the IP Phones have not been able to connect correctly since. What I know for sure: They...

Yes I had. It did not populate in the emails correctly. This is on a 9.0 system with 1X running on a windows server along side the VM Pro services.

Do you know which bullet point that is under in One-X. I have set up the entry in the Configuration bullet under IM/Prescence and "XMPP Domain Name" where they had 127.0.0.1 and it would not send the address in the email. Thank you again.

When setting up mobility, where do I enter the onex.mycompany.com at to have it post the correct info instead of server.localhost.local when it emails the user info with the links to download the iPhone or Android apps? Thank you in advance!

I will test this out and see how it goes. There are a fair amount of em using the " 1 Number " for Desk, Mobile, Fax. I will have to go through the VMPro modules and adapt them all to SC instead of Extn for the Fax destinations. Thanks for the heads up. Is this a more reliable method then...

Here is a Trace from this morning. IT rang to the FaxFinder and instead of showing the routing digits in the FasFinder it stated the destination was "RING" so it defaulted to the admin account. Thanks. 735265071mS CD: CALL: 1.16.1 BState=Idle Cut=1 Music=0.0 Aend="Line 1" (1.3) Bend="" []...

We have a trace running and I am now waiting on it to fail again. I enabled the settings under SYS MON per this section of the Systm Monitor Guide. Problems Involving Non-IP Phones Enable the following Monitor settings: • Call/Packets/Line Send • Call/ Packets/Line Receive • Call/...

Been using Xima for years now. Cody and the guys are great at support and have always been responsive in setting up a new customer. Bottom line, Chronicall just works. Nuff Said.

Hey All, I have a FaxFinder 820 that will occasionally receive a fax displayed as RING or 677T (for example) where the extensions was 6707 and it strpped a digit. These are occuring maybe 10% of the volme and most tims the admin will forward it on, so it is not like we are losing our faxes...

Alrighty, I thought all was going well and now the emails are queuing up again.. No failed messages in the GMX account and not sure what is going on here. Any other Ideas?

Just an update. Cheers for the tip on GMX, BAS1234. It works and it continues to work so far. I have been monitoring the mailbox every other day or so and it got a kick back on one of the users. Turns out a fella was let go, customer changed the name for the user but not the email address or...

Well I will need a lesson in the IIS SMTP service setup. It just failed again for this customer. I do not have access to the traces yet, and will be going to site on Monday.

It has been working better now with the DNS server added. It is not a local server, it has been through the ISP's public SMTP addresses. I also discovered that on one instance the users have been receiving them recently (checked the queue size in monitor traces and none of them were over 1, so...