Recent content by jumpinjackflashr

Your voicemail ports should be 2008 sets like John posted. Out your ports and build them as 2008s with the following class of service: FLXA VCE WTA CNDA DNDD I think your problem is the wrong set type.

ACD000 MEM AVAIL: (U/P): 748352 USED U P: 343596 87699 TOT: 1179647 DISK RECS AVAIL: 393 ACD DNS AVAIL: 285 USED: 15 TOT: 300 REQ prt TYPE acd CUST 0 ACDN 6298 TYPE ACD CUST 0 ACDN 6298 MWC NO DSAC NO MAXP 16 SDNB NO BSCW NO ISAP NO AACQ NO RGAI NO ACAA...

Set your LHK on all the phones to 5 (being your last dn on the phone). DO NOT DO A CHG!!! You need to out and rebuild them from scratch. If you do a chg to them you can/will corrupt your database.

I have a customer that is using a basic acd queue with 4 or 5 IP phones in the queue. The queue 6298 use to forward to a callpilot mailbox but it recently quit answering. What happens now is when nobody is logged in, the mailbox answers. When someone IS logged in, you get a ring no answer. Like...

I had a similar problem with one of my customer sites. The problem ended up being an outgoing caller id (clid) issue where some cell phone companies want to see the whole 10 digit number for you. There are also some 800 numbers that use your caller id to bill back to you and they want to see the...