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Recent content by jrbtech
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change ext. numbers
go into system programming on the CICS and renumber the DN's. You have to log out of programming for the changes to take effect. On the voice mail you will have to just create new mailboxes - remember mailbox 100 is the General Delivery Mailbox - then delete the old mailboxes. Also, the new...- jrbtech
- Post #3
- Forum: Nortel: Norstar systems
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Call Center screw up!!! Call Pilot 150 with MICS phone system
hi cook, tried that, call center just ignored it. It is fixed now, just assigned a new cdn for the call center and initialized the mailbox. Works like a champ. thanks though- jrbtech
- Post #5
- Forum: Nortel: Norstar systems
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Call Center screw up!!! Call Pilot 150 with MICS phone system
Thanks Rik, New customer, no documentation and unaware of the set up- jrbtech
- Post #3
- Forum: Nortel: Norstar systems
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Call Center screw up!!! Call Pilot 150 with MICS phone system
Assigned CDN as an extension with a phone and lost the call center distribuition. If I disconnect the phone - calls do not route through the call center. How can I get the calls routed back to the agents when they are logged in?- jrbtech
- Thread
- Replies: 4
- Forum: Nortel: Norstar systems
