Recent content by jp61616

I have one phone, and it does something strange. When the user calls another number and leaves a voicemail, he hangs up and a few seconds later his desk rings back from that number. There is nothing on the line, just a dead callback. I don't know why this would do that, and I am starting to...

Figured it out, use any headset with rj 9 and program headset key

We have Mitel 5320's and in the back it has plugs for handset and headset. I have a secretary that wants to use a headset. If I just buy her a wired headset with an RJ9 plug on it, plug it in the back of the phone, will that work? I was looking at some low cost ones on ebay like this...

Thanks! I will replace the LAN protectors.

We have a mitel system and were going to run an analog phone to another building for a fax. At both ends we have surgegate 1 GIG Cat 6 Lan surge supressors. The phone line is fine until you punch it into one of the surge suppressors. Then when you dial it the phone rings once and hangs up...

When I set up the phone in the server I selected 5302. For some reason, it won't let me direct input the MAC address either - it is greyed out.

We have a 3300 Mitel and use 5320's for phones. I wanted to add a couple of 5302's in store rooms, but they don't seem to work. I added them, but when I go to pin them they don't work. I hit * - all lights flash - then #ext#***# According to what I read, the lights should all go out and dial...

You may be right, the conference number is 5, but the feature codes is *80. I thought it was *4. I'll give it a try, thanks.

We recently switched from a Nortel system to Mitel VOIP and analog system. In one of our conference rooms we have a polycom soundstation 2. When we try to use the conference feature it does not work. We dial the first party, hit conference, get dial tone, dial the second person, hit...

I installed a new phone in an office, and it works. However, every once in awhile, nobody at the desk, phone on hook, just out of the blue the dial tone comes on and disturbs the person on the next desk. They have to reach over and take it off hook and re-hang it up. Is this a wire issue of...

That worked, but they still complain it is not loud enough even with vol at max. (copiers running, etc). Is there any way I can program another phone to ring at the same time? I can put an old phone on that line and put the bell way up. Does the outside switchboard number translate to an...

We have a 2250 console and the receptionist says she cannot hear it ring very well. It is as loud as it will go. Right now, if she puts it on night service it goes to another phone/answering machine and that is loud. How can I program a ringing number into the console, or make the outside...

We have buildings that are connected from the pbx to wire blocks and lightning arrestors in each basement. Now they want to hook up a new building about 400 feet away. To run 2008 and 2616 nortel phones, is this too far away for just regular twisted pairs? Our tech mentioned we might need a...

OK, I obviously don't know what I am doing here. The previous administration had left CXFA, TGAR 3, NCOS 3, and then put in the forward to the cell without a LD code. In other words, that phone could call China and we would never know. This is used on just a couple of security phones...

Need some advice here. We use a 6 digit code to go to LD, and be tracked by our accounting software. In a couple of cases, we change the TGAR and NCOS so that no code is required - that way, calls can be forwarded to a cell phone (for security officers). Professors on my campus want voice...