Recent content by John in Texas

Thanks fizzywig2 for the explanation. I appreciate you reaching out and sharing the information.

fizzywig2 - Thank you for the suggestion on checking the grounding. Was the grounding issue you found on the PBX hardware itself?

OzzieGeorge - Thank you for the quick post suggesting I recheck the twisted pair wiring, beginning at the system. Our wiring setup has the phone set twisted pair terminating at a 66 punch down block. A jumper twisted pair from there goes to a second 66 punch down block which is used to connect...

We have a NEC UNIVERGE SV8100 PBX running WebPro 9.50 (North America) and DT300 Series phones with the exception of a Polycom SoundStation 2 in our conference room. We are using a PRI T1 consisting of 24 channels. Recently during conference calls, a screeching sound (like someone scraping their...

Yes OzzieGeorge, your suggestion and my simply wanting some help from our PRI provider caused me to pursue talking with them about the problem and a final resolution. Thank you for the idea. When I first tried to contact them, I was only able to talk with a 'problem documenting person' who in...

And the answer is: I spoke with our PRI provider for the first time directly on Friday and it turns out that a few months ago, they migrated us to a new platform called BroadSoft and since no one at their end had documented that we use some lines for faxing, they had not applied the T38 codex...

Thank you for another idea OzzieGeorge. The link above provides a picture of our registered NEC UNIVERGE licenses. I'm not seeing something specific to sip extension licenses. Would I need that software to work with Ventafax running on a Windows PC with a fax modem plugged into one of our SLT...

Thank you OzzieGeorge for the idea on fax speeds. Just to make sure I have communicated clearly, we can send on any of our fax machines and they are received 100% of the time by the intended other party. We can send and receive 100% successfully from one fax machine on our PBX to another that...

What an interesting idea daddybadger! If I understood you correctly, I had an outside fax sent to my desk phone's DID, which I had forwarded to one of our fax phone numbers. Unfortunately, the fax did not go through. I called my desk phone's DID using my cell phone and heard the fax modem try...

Thank you daddybadger for the information. I hope it doesn't come down to having to do the same here as you had to do. I read that the typical analog line should have a reading of 45 to 48 mV DC. I put a volt meter across the punch down posts for the UNIVERGE SLT configured line and the...

When I place a SLT in place of the fax machine, I can receive calls and make calls every time with no static.

My apologies belevedere. We are using a PRI T1 consisting of 24 channels. This has been the setup since the NEC PBX was installed 7 years ago. Of course, our upstream providers could have made changes I am not aware of.

We have a NEC UNIVERGE SV8100 PBX running WebPro 9.50 (North America) and DT300 Series phones. One of our SLT ports is connected to a high-speed Konica-Minolta printer/scanner/fax machine, bizhub 552. This setup has been in place about 7 years with all working pretty well. We send very few...

Thank you belevedere for another great suggestion. I couldn't figure out how to program through the telephone for what I want to change. I continued to search for logins that might then make the 20-34 screen available, but could find none. So, I'm closing this post and my work around is to use...

Thank you for the suggestion belevedere! I'm running Web Pro 9.51 and my System Options go from 20-31 to 20-35. Searching for 'conference duration' does not match anything. On the Conference Bridge Web App, under System Settings, Bridge Settings, Bridge Configuration, Max Conf. Duration...