Recent content by Jmack23

You might try running a repair install on the vmpro server. I have seen some strange things happen. Another thing you can try is run the debugger on the vmpro server to see where the time settings are coming from. I attached the DLL and the debugger. It has to be run on the vmpro server if...

If its a free gmail account you have to enable allow unsecured apps under the security settings. You can just create a new gmail to test it.

Just in case anyone else has issues with meta switch. When you can get the system idle and registered to with the SIP authentication. Then you get the errors I was seeing the failed to respond to Options request its because you have the incorrect Association Method. The correct method was "By...

I am waiting to hear more from them as I sent them information on the configuration but I don't expect a speedy response.

Sorry, here is the wav file. They said their was an error code but the tech was unsure what it actually meant. https://ufile.io/dn4b6

I am, should I try to just dial with a line id?

My mistake, I found a site with discussion with a similar issue. Not sure if you looked at this already or not. They are talking about the same error I believe about 3/4 the way down...

It shows idle in system status. I can see the call on channel 24 when trying to dial out.

During the install when it asks you for the IP, extension etc it doesn't save. You need to go us a run command and go to telephon.cpl>Advanced>Avaya IP Office Tapi>configure. Put in the switch IP and extension information. Then you have to reboot for it to sync up. I know this works on...

I think you should be using an IP address instead of the reg.sip-trunk.telekom.de. Here is another setup they talk about changing the host file as that FQDN isn't resolved able like Pepp77 said. The address is 217.0.15.67. If you do a whois for that IP it comes up as telekom.de...

Just disable voicemail on the extension and setup unconditional forward with the dial code to the extension. Make sure inhibit off switch isn't enabled under system>telephony. Depending on your types of trunks make sure analog trunk to trunk is enabled on the POTs lines.

Go into SSA>IP Networking>Ping Type the IP address of the NTP server you are using on the correct interface. I usually use us.ntp.pool.org or ntp.pool.org. I attached an image of the IP addresses to try. Just so you know cloudfares DNS service was rerouted a while back. It might be causing...

Here is the message I got this from the customer ticket request from AT&T.https://files.engineering.com/getfile.aspx?folder=4317cc9f-9a04-4672-9d28-e844a7a89ebe&file=AT&T_Message.wav

Its not a new service, the had an existing T1 circuit from AT&T. I attached a picture of the Telecom termination box.https://files.engineering.com/getfile.aspx?folder=ca360a1c-f6d7-4c88-8ae3-1962f8ffa871&file=T1_DS1.jpg

Here is a trace for just the T1 settings: UNICODE-UTF8 enu 492663mS T1Line: line: 9.24: State= Idle ep none CanMakeCall: Yes 492665mS T1Line: line: 9.24: State: Idle CMMessage: CMSetup 492666mS T1Line: line: 9.24: State Change Idle -> Initiated 492666mS T1Line: line...