Recent content by jgreen17

I have a Mics 7.1 xc that seems to be working fine but is getting ALM 75. And Evt 327-00 in network alarms , it has an AT&T t1 circuit optioned as ESF AMI, clock source set to primary ,CSU stats for 15 min increments come back clean over an hour long period , is this a clocking issue? Was going...

So if I have 5 existing dlc operator positions that have lines and features scattered about on 28 button sets after I add the sixth dlc I will need to reprogram the existing dlc extensions too? Thanks

After I add another operator extension and do a store all will the system reboot and loose calls and for how long if yes? Thanks

I get this message when trying to do a backup to pc card for cm and messaging. Any ideas. placed new pc card and formatted. Backup now seems to work ok. The final status for your backup job is shown below. Option tar_size requires an argument backup: 1: Invalid...

Incoming calls work fine, outgoing getting no lines available after dialing 91X. Drops as soon as I dial the third digit , routing is setup for 91A and uses route 001 . Straight T1 with all channels setup as E&M wink start and all belong to pool A. Going to try and reset card tomorrow. This has...

when a call is transferred into calling group with analog stations(016 T/R) I have weak ringing on the analog stations and the gateway that the analogs are plugged into doesn't always recognize the call ringing in. Sometimes it is ok sometimes not . The calls are mostly transferred to the...

I see in the docs it says you cannot use a single line telephone connected to a tip/ring port to make a trunk-trunk transfer. I was able to get it to work by putting my analog stations in a calling group setup as generic vmi and allowing trunk to trunk transfer on those exts with no restriction...

I'm not getting any tones when I answer the analog station, not sure if they just get passed quickly and by The time I get the phone to my ear I don't get any tones. Wouldn't even bother trying it if they got tones in their ear. Do you know if it will conflict at all With the integrated vmi...

I can get it to work if I have the analog stations in a calling group setup as generic vmi , comes into system and I transfer to calling group setup as generic vmi with trunk to trunk transfer enabled, flash to 2nd intercom and dial out , as soon as I hear ringing I hang up and call is...

Trying to do a transfer to an outside number but call drops off after I hang up. Merlin Magix Release 2 Version 9 Call comes into auto att and gets transferred to a single line set. Call is answered and user does a hook switch flash and gets intercom dialtone back and proceeds to dial 9 and...

Can I use partner phones in essential edition? Don't want to use partner mode.Can I have a mix of 18d's and 9508"s?

Thanks TT Tommy will try that on Monday.

I have a Merlin Magix with Merlin messaging , I have a calling group 771 set up with auto login , linear hunt that has 6 analog stations , feeding into some other equipment. I am trying to get to this calling group from the auto attendant dial zero timeout action. My question is will this work...

I used call forwarding with an auth code #80 (ext#) # *33 99xxx-xxx-xxxx # I have centrex lines so needed the extra 9 works but ties up two lines. Thanks again

I was able to get around by creating adjunct exts and allowing trunk to trunk and remote forwarding and created auth code for each adjunct extension. Could never get it to work by transferring an incoming call answered at an analog set to an external number. I can conference to an external...