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Recent content by JFROCHE
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ACD Data dump
How do I set up a second TTY port to dump ACD stats over a serial link into a PC? I have an Opt 11 C and want to use Port 1 on the SDI card. Port 0 is used for the modem. I want to grab the data and process it in Excel or Crystal Reports or something similar. Tks for any help. Jim- JFROCHE
- Thread
- Replies: 1
- Forum: Nortel: CS1000 (Meridian) systems
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ACD Reporting
We're looking at ACD Reporting from RSI, www.telecost.com A time-limited evaluation copy is available for download so that you can try it out. Anyone ever tried it? Jim- JFROCHE
- Post #9
- Forum: Nortel: CS1000 (Meridian) systems
