Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Jerom's latest activity

  • Jerom
    Jerom replied to the thread Vector Configuration.
    LIST TRACE time data 11:52:58 TRACE STARTED 01/31/2025 CM Release String cold-03.0.124.0-21106 11:53:08 active station...
  • Jerom
    Jerom reacted to lopes1211's post in the thread Vector Configuration with Like Like.
    That's exactly what you are asking it to do in step 2. You probably meant to use the word "staffed = 0" there instead of "available =...
  • Jerom
    Jerom replied to the thread Vector Configuration.
    Hi Lopes, I changed the Configuration as Below. Now, when the Agent is busy on a call, the second call is in the Queue and it does not...
  • Jerom
    Jerom posted the thread Vector Configuration in Avaya: CM/Aura (Definity).
    Hello, Need help in vectoring steps. i created a vector and calls are configured to Queue to skill 3 as below. Announcement 8364 is...
Show older items

Part and Inventory Search

Back
Top