Recent content by JasonIT

I have it working now. My VoIPDB DTMF was not setup. CoralTech was a real help in getting this resolved.

Thank you for the suggestion. The user still cannot acknowledge the alarms. Are there some sort of logs I can look at?

Hello, I have a program, Win-911 that calls phone numbers when it is triggered. That part is working thanks to Fodrod and CoralTech; https://www.tek-tips.com/viewthread.cfm?qid=1818199. To acknowledge the alarm I can enter a code on the phone. That part is not working. I enter the code, but...

I changed 84-19-28 Type 2 to G729. I changed 15-05-15 for extension 1899 to Type 2. I changed Win-911 to use the G729 codec. I removed the dialing prefix and used 915555551234 and the test call went out. To recap for future people: Add your SIP extension using PcPro. Go to your extension...

Here is the system configuration screen. If you meant the phone programming 15-05. Here is that.

I went to 11-02 and set station port 101 to 1899. Station port 100 is a working IP telephone, extension 1100. Station port 102 is extension 1102. There is no extension 1101.

When I try from Win-911 the packet capture shows: Request: INVITE sip:9,15555551234@10.100.152.11:5070. Status: 503 Service Unavailable Request: ACK sip:9,15555551234@10.100.152.11:5070. The server doesn't have a audio card so I can't test using Microsip. From my computer Microsip works so I...

I am trying microsip. I entered the 10.100.152.11:5070 for the sip server, used 1899 as the username, typed in the password used in 15-05-16, added the dialing prefix 9, set the transport to UDP and clicked save. Microsip says online at this point but it does not do anything. No dial tone, no...

I do have access to PCPro. Now I can see the extension in the list. Attached are the settings that Win-911 is looking for and are available. Win-911 tech support is not helpful in this case as they told me I have to get the information from the phone company. Win-911 has the following codecs...

Nope, I need a SIP connection. The analog line for a different thing and I mixed up the projects.

I went to 11-02 and set station port 101 to 1899. Next I opened 15-01 to set the name and the extension 1899 does not appear in the list of extensions. I then go to 15-05 to try to set a password but again the extension 1899 is not listed. I am sure I forgot something but it has been a long week.

Thank you both for the information. I will contact AT&T.

We are using a ISDN circuit provided by AT&T as a part of their IP Flex solution. So SIP on the AT&T side, ISDN port is used on the SV9100. It sounds like ESRI is using a SIP client of some sort based on the feedback from the sales staff I have been speaking with. The SV9100 is running...

I have a SV9100 that whenever ESRI calls me, my phone rings, I pick it up and the line disconnects. This happens every single time they call me. I can call them with no problems. It could be anyone from ESRI, tech support, my rep, it always disconnects. It does not happen any other time that...

I should clarify that the installer is the win911 installer and not the NEC installer. We have a device that monitors a gas level, if the level goes too low this device calls a person to let them know there is a problem. It takes a telephone line so I just plugged it into one of the analog...