I'm trying to give an employee the remaining money from his banked vacation. I know that vacation time doesn't carry over but vacation money does. When I tried to issue that to him it gave me an error that the carry-over limit for this employee has exceeded.
How can I fix this and pay him...
The invoice wasn't $0. The one item (the adapter) was but there was a macbook computer on there also. However, the only thing that went on the customers account was the $99.99 for the adapter (even though we discounted it to $0 and the customer paid credit card for the total invoice amount)
But if we are selling it as payment type cash and discounting the item to be $0 we don't want the item to be put on the customers account, we just want the item to be sold as cash and taken out of inventory.
What do we do with the account balance for this customer now? Just write it off?
We have the same thing happening. There's always been a bit of difference ($400) but just lately it's jumped to $1200 approx.
I've spent a lot of time & $$$ trying to correct it and ultimately we've just made adjustments in the past to close the gaps.
But I've never had the 2 be identical...
Every time we discount an item at 100% from or POS software(ACDEV) it shows up in our AR in Accpac for that customer. Even though the customer pays credit card/cash/etc the discounted item shows up in their AR on account.
We sold a macbook but had to take a power cord from inventory for it so...
Just wondering, is there a way to tell our EPOS (which is intergrated with Accpac in the back) not to allow certain AR customers to pay on account?
Our default customer for all transactions is CASH customer and sometimes employees are selling things on account to this customer by mistake...
That was exactly it. I wish I had waited to hear back before calling our Accpac consultant support to fix the issue.
Thanks very much! I'm bookmarking this site as it's a valuable resource.
I'm having an issue when trying to reverse an AP payment check. I originally made 3 post dated check payments for $603 each. The vendor wanted me to change it so I reversed $1206 (the last 2 of the checks) in Common Services - Reverse Payments. I then re-issued a new payment. But then I...
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