Recent content by illini07

I have menu node 3200 setup with option 1 going to mailbox 3208 (type extension). 3208 is a multicall key on 2 phones. When option 1 is pressed it rings the phones as expected and then ends up in mailbox 3208. Calls come in on PRI with a DID pointed to 3200. Customer has requested when option 1...

Thanks for your reply, that is how I have it set up now, customer was wanting to change 1 loc to IP.

MXE III, release 6.0, software load 12.0.0.49. Here is the situation: Only used for internal emergency calls at a plant. callers dial 123 which needs to ring 3 locations. 1 location has a 5320 set, and the other 2 have analog sets. I need to find a way to let all 3 locations pick up that call...

I also have had this issue happen. What version are you running? I ask because of the following: I upgraded a customer from 4.0 to 5.1 sp 2, they have IP phones, and copper trunks ,and they complained of terrible call quality. Upgraded another site, who have IP phones and a PRI, to 5.1 sp 2 with...

new install, downloaded MSL and disk 1&2 for blades from mitel site, tested sums and burned to DVD's. installed on server and when i check blades i get this error: The NPMSpeechAttendant-14.2.2.15 blade was NOT installed. every time i try to install speech attendant it says error an error...

Thanks for all responses. I ended up calling Tech support and we put a static ip on the e2t thru putty. They said problems will be fixed on sp-1 for 5.0.

New install on MXE III, installed and programmed E2T, everything good until upgraded from 4.2 to 5.0. E2T not responding. Tried upgrade bootroom all, didnt work, rebooted system, no luck. thinking about deleting any programming associated with the E2T and reprogramming the E2T, but i can't...

3300 running 4.2. I have a 5550 console with softkey 3 set up as answer point for inbound calls. I have a speed call number of 0xxx to actual number 7xxx. call comes in and ring correctly, but i dont get caller id. all that is displayed is 7xxx (the dn of softkey) and the trunk number. Caller id...

Have clustered 3300's (4.2). Nupoint r4.1. At the main site have a Mxe, 2 remote sites with cx's. All phones(8320's & 8330's)are registered to Mxe, 2 cx's are secondary controllers. 2 users at remote sites have had issues with message light coming on their sets and when they log into mailbox it...

Thanks for everyones help. I put MWI port on perm. dnd and added it as member of vm hunt grp.

Thanks for everyones input, I won't be back at that site until the end of the week and I will again look at all suggestions. It's always good to see different suggestions, please keep 'em coming.

Thanks for the reply, I was thrown into this fix so I am really going off what the customer says was the way they got their messages. They have said that they always pushed the message button to listen to messages. Yes you can dial the pilot # to VM hunt group and check messages. Im just looking...

Dealing with a SX 2000 that had a Repartee VM that crashed. We installed NuPoint with a dialogical gateway between it and the 2000. Problem is when a MB receives a message and the message light comes on, if you press the message key it says no messages, but you can dial pilot # of VM hunt group...

Sorry posted to wrong page forget about it unless you can help

Customer has a SX 2000 light that had a Repartee VM that crashed, replaced it with a NuPoint that has a dialogical gateway between it and the 2000. My issue is that when a message is left in a MB, and the message light flashes on the digital set, if you press the message light it says no...