Recent content by hibroth

No AURA, just IP Office

I have been asked to make users log in ti IPO via centralized active ditrectory, I know it could be possible via LDAP connection, has anyone tried to do that, does it work fine? The needing is for IP deskphones mainly but digital ones too, eventually. Thank you

Maybe I haven't understood your request, if you need to chain AA to secondary AAs it's absolutely possible as per attaced picture, new short codes are automatically added to record you audios or (eventually) import your own pre-recorded messages if compliant with the usual wav rules (16...

If the expansion firmware is the correct one (check it...) I don't think is an issue about the DTMF registers in it, you could'nt be able to dial any digit. Let's try to set the standard VM short as a User Short code and check, or eventually try by using a different SC not using the *.

You stated it's a replacement, have you correctly built the new SD card including all the system files? Did you restore the old R9.0 config in the system?

Usually I don't use provisioned install at all 'cause I don't have full control of the system and IP dect config/behaviour. Anyway I would check the master IPBS if the subscription is enabled or not (should be NO for security purposes) to check if any other device has been subscribed in the...

Why not Media Manager? You can store it all for much more than 30 days and, eventually, you can store it all over a NAS or Google, I think it's really cheaper.

For what I know and I heard the Avaya Cloud Office has been a big sales fail here in the EMEA area, Ring central proposed exactly the same solution with different GUI to Alcatel and Unify/Mitel, the sales model is not pertinent with the EMEA market, additionally I heard too about complainings...

If you want a log whenever the HG has declared off/on you could use VMPro. Delete already configured HG keys on the devices, create used defined variables and SC to set the HG on/off and in the vm call flow you can send an email alert to the HG manager specifying who and when the action has been...

Subscription licensing is totally managed via an avaya cloud account and based on the monthly payd fees, no chance to manage via other ways, you cant't have control on it, avaya only does

Just found this... but not enough clear for me, seems they're washing their hands...

Hello, Avaya states that SPACES is EoS since january: does anyone know about it? What about Mobile/messaging and APN on "NON ACO" systems?

This is the right format, the "Name" is the description you'll find in the hunt group settings and the SOURCE is the exact file name+extension following the shown syntax

1) You should specify the files name and order in the system/telephony settings 2) Be sure the files are native wavs, PCM files coming from MP3s could not be executed

The End User was in a hurry, they accepted to migrate to SE solution which is not affected, we were lucky 'cause they were already oriented to do that, so the problem on IPO is still pending