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Recent content by Haverty

  1. Haverty

    SCH8788 Error and How to Resolve

    Thank you for the update regarding BFS not working with ACD. Sounds like my director will not be able to see when I am on the phone which should be fine. I am glad I stumbled across this site though in case I have other questions. Thanks everyone for the suggestions and comments. John
  2. Haverty

    SCH8788 Error and How to Resolve

    Thank you! I gave this a try on the student worker phone and my phone. I am not sure this will work either. When I set this up and a call comes into my DN, it does not ring on the other phone, but it shows who is calling. I do have direct access to the switch to make changes, if that is...
  3. Haverty

    SCH8788 Error and How to Resolve

    Thank you! I had tried that, but then when my number is called, it rings on his phone. I actually just did another test here in my office area. I set up SCR 2330 on a student phone. Confirmed the changes took and then tried calling my extension. The phone in my office as well as at the...
  4. Haverty

    SCH8788 Error and How to Resolve

    I am getting the error SCH8788 which when I look it up says: SCH8788 The monitored set may not have an ACD-DN. Severity: Info Is there a way to monitor a set that is part of a ACD? In this case, it is my phone set that our director would like to be able to see when I am on the phone.I am...
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