Recent content by giuseppeconte

Hi, i'm trying to use with the "avaya P580/P5882 manager" the application "cpu utilization" but when the cpu monitoring starts a error window appears (SNMP ERROR:error activating device cpu monitoring;probably because of snmp permission problem). any advice for me? thanks

We are using a cisco vpn client with firewall cisco asa. But it's strange.. the problem is only with agents with sound card HD.This problem disappears with others sound cards. any advice for the marked download in product support notice? thanks

Hi, Since some months, some agents had begun to work at home. Agents use a vpn to interface with company lan and use ip-softphone to call our customers. But for some of them we have some problems: in particular the agents with sound card “HD realtek” during the conversation cannot listen the...

hi, i've a core-switch avaya c460; where can i find error logs of core-switch?; thanks

hi, i've a core-switch avaya c460; where can i find error logs of core-switch?; thanks

thanks, but i've a doubt;do i need of any licenses?i've only RTU licences...so must i buy agent logins? thanks

Hi, i've G3v12;i haven't EAS but i need to manage hunt group with login,auxwork and logout on hardphones;is it possible without EAS?;and if it's possible, how can i resolve my problem? thanks