So if it is a bent rail how do I un-bend it or do I need to get a new one and any idea how horrendous this is to do? Given that the unit is jammed I can't really work out the best way to get at it and as I am in Belize a Xerox engineer is not really an option!
This looks like a similar problem to the one posted under thread723-1436484 but there didn't seem to be any response so I don't know if they got this fixed or not.
This is a new imaging unit that simply will not slide out of the printer. It is not caught at the front at the counter chip and I...
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